ITOM (IT Operation Management)
Area of Application


What is IT operations management?

IT operations management involves monitoring and controlling IT services and
infrastructure, and automating tasks necessary for the proper functioning and
fault prevention of applications, services, and hardware components.
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Application Areas: Public institutions, corporations, public enterprises, data centers, general
hospitals, universities, and other entities that manage dozens or more network devices and servers.
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ITOMS Standard Technology Compatibility
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Expected Benefits of ITOMS Implementation
By adopting IT Operations Management Systems (ITOMS),
organizations can expect the following benefits with Elimination of Human Errors, Efficiency through
RPA Multitasking, Enhanced Service Stability with Deep Learning Fault Prediction

These capabilities contribute to improved operational efficiency, reduced operational costs, and
enhanced reliability of IT services, aligning IT operations with organizational goals effectively.